| Winning Company | |
|---|---|
| Hong Kong Award for Services : Innovation | RoadShow Holdings Ltd |
| HKGCC Innovative Service Award | Best Western Rosedale on the Park |
| Citibank, N.A. | |
| Everbright Groups Ltd | |
| Hong Kong Broadbank Network Ltd | |
| Honourable Mention | St. James’ Settlement |
| Winning Company | |
|---|---|
| 2002 Hong Kong Award for Services: Productivity |
Hong Yip Service Company Limited |
| 2002 HKPC Productivity Award for Services | Hong Kong Air Cargo Terminals Ltd. |
| Jones Lang LaSalle Limited – Property Management Division | |
| PCCW Ltd./Contact Center Business (Netvigator Customer Contact Services) | |
| TNT Express Worldwide (HK) Ltd. |
| Winning Company | |
|---|---|
| 2002 Hong Kong Award For Services: Customer Service |
The Kowloon Motor Bus Co (1933) Ltd – KMB Customer Service Hotline |
| 2002 Hong Kong Retail Management Association Customer Service Awards |
CITIC Ka Wah Bank |
| The Hong Kong and China Gas Co Ltd | |
| Hong Kong CSL Ltd | |
| Hutchison Telecommunications (Hong Kong) Ltd – Orange Customer Services and Maintenance Centres |
|
| 2002 HKRMA Certificate Of Merit In Customer Service | American International Assurance Co (Bermuda) Ltd – Customer Service Centre |
| Bank of America (Asia) | |
| Chow Tai Fook Jewellery Co Ltd | |
| Hang Seng Bank | |
| HSBC |
| Winning Company | |
|---|---|
| 2002 Hong Kong Award for Services: Tourism Services |
Madame Tussaud’s Hong Kong |
| 2002 Hong Kong Tourism Board Tourism Services Awards | Café Deco Bar & Grill |
| Chow Tai Fook Jewellery Co. Ltd. | |
| Holiday Inn Golden Mile | |
| Morton’s of Chicago | |
| Pak Shing Tong Ginseng Co. Ltd. |
| Winning Company | |
|---|---|
| Hong Kong Awards For Services – Export Marketing | Hong Kong Air Cargo Terminals Limited |
| HKTDC Services Award – Export Marketing | Crown Relocations |
| Exel Hong Kong Limited | |
| Jardine Logistics Services (HKG) Limited | |
| Midas Design Associates Limited | |
| Jardine Logistics Services (HKG) Limited |