| Winning Company | |
|---|---|
| Hong Kong Award for Services : Innovation | Hong Kong Air Cargo Terminals Ltd |
| HKGCC Innovative Service Awards | Crown Worldwide (HK) Ltd |
| Hong Kong Sheng Kung Hui Tung Chung Integrated Services | |
| Standard Chartered Bank | |
| Honourable Mentions | Allied Pacific Investment Ltd |
| Pico Far East Holdings Ltd |
| Winning Company | |
|---|---|
| Hong Kong Award for Services: Productivity Grand Award |
The Kowloon Motor Bus Co. (1933) Ltd. |
| HKPC Productivity Award for Services | Hong Kong Convention and Exhibition Centre (Management) Ltd. |
| Ricoh Office Solutions | |
| Standard Chartered Bank, Consumer Banking | |
| Certificate of Recognition for Service Productivity | Jones Lang LaSalle Ltd. – Property Management Division (Jones Lang LaSalle Management Services Ltd., Residential Management Services Ltd., Jones Lang LaSalle Facility Management Services Ltd.) |
| Winning Company | |
|---|---|
| Hong Kong Award for Services: Customer Service |
CLP Power Hong Kong Limited – Customer Service Centres |
| Hong Kong Retail Management Association Customer Service Awards |
Bank of America (Asia) Ltd |
| Citibank, N.A. | |
| Hang Seng Bank | |
| Hong Yip Service Co Ltd – Tsuen Wan Grand City Plaza (Customer Service Centre) | |
| HKRMA Certificate of Merit in Customer Service | American International Assurance Co (Bermuda) Ltd － Customer Service Centre |
| HSBC | |
| Hutchison Telecommunications (Hong Kong) Limited － Orange Customer Services and Maintenance Centre |
|
| Pacific Century CyberWorks Ltd – Number One Club Hotline | |
| Standard Chartered Bank |
| Winning Company | |
|---|---|
| Hong Kong Award for Services: Tourism Services |
Rainbow Seafood Restaurant |
| Hong Kong Tourism Board Tourism Services Award | Duty Free Shoppers Hong Kong Limited |
| JW Marriott Hotel Hong Kong | |
| On Kee Dry Seafood Co Ltd | |
| Regal Airport Hotel Hong Kong |
| Winning Company | |
|---|---|
| Hong Kong Awards for Services – Export Marketing | Maersk Logistics Hong Kong Limited |
| HKTDC Services Awards – Export Marketing | Bon Market International Limited |
| CMP Asia Limited | |
| Kuehne & Nagel (Asia Pacific) Management Limited | |
| PAL Design Consultants Limited |