| Winning Company | |
|---|---|
| Hong Kong Award for Services : Innovation | Ocean Empire Food Shop |
| HKCSI Innovative Service Award | Binnie Black & Veatch (Hong Kong) Ltd |
| Celki Medical Company | |
| Crown Worldwide (HK) Ltd | |
| Honourable Mentions | Goodwell Property Management Ltd |
| Pico Far East Holdings Ltd |
| Winning Company | |
|---|---|
| Hong Kong Award for Services: Productivity Grand Award |
Hang Seng Bank |
| HKPC Productivity Award for Services | CLP Power Hong Kong Limited |
| Goodwell Property Manaement Ltd | |
| Hsin Chong Real Estate Management Ltd | |
| Modern Terminals Limited | |
| Oriental Logistics Company Ltd |
| Winning Company | |
|---|---|
| Hong Kong Award for Services: Customer Service |
Citybase Property Management of the Cheung Kong Group – The Center Management Services Centre |
| Hong Kong Retail Management Association Customer Service Awards |
Bank of America (Asia) Ltd |
| Giordano Ltd | |
| Hang Seng Bank | |
| Prescription Plus Clinical Skin CareTM | |
| HKRMA Certificate of Merit in Customer Service | Cable & Wireless HKT Shops |
| Kai Shing Management Services Ltd - East Point City Management Services Office | |
| Midland Realty (Holdings) Ltd | |
| The Pacific Cigar Co Ltd - La Casa Del Habano, The Nurse | |
| The Wicker Express Ltd |
| Winning Company | |
|---|---|
| Hong Kong Award for Services: Tourism Services |
Peak Tramways Company, Limited |
| Hong Kong Tourist Association Tourism Services Award |
China Travel Service (Hong Kong) Limited – Overseas Tourist Department |
| Duty Free Shoppers Hong Kong Limited | |
| Grand Stanford Harbour View | |
| The Ritz-Carlton, Hong Kong |
| Winning Company | |
|---|---|
| Hong Kong Awards for Services – Export Marketing | Jardine Logistics Services (HKG) Limited |
| HKTDC Services Awards – Export Marketing | FL Design Limited |
| Kwoon Chung Bus Holdings Limited | |
| OOCL (Hong Kong) Limited | |
| Tiglion Travel Services Company Limited |