| Winning Company | |
|---|---|
| Hong Kong Award for Services : Innovation | Creative Star Ltd |
| HKCSI Innovative Service Award | ABC Data and Telecom Ltd |
| The Hong Kong School of Motoring Ltd | |
| New World Telephone Group | |
| Honourable Mention | Hongkong Telecom IMS |
| Winning Company | |
|---|---|
| Hong Kong Award for Services : Productivity Grand Award |
Kowloon-Canton Railway Corporation |
| HKPC Productivity Award for Services | IBM China/Hong Kong Limited – Product Support Services |
| Motorola Semiconductors Hong Kong Ltd. | |
| Hsin Chong Real Estate Management Ltd | |
| Electrical & Mechanical Services Department, Government of HKSAR |
| Winning Company | |
|---|---|
| Hong Kong Award for Services: Customer Service |
Hang Seng Bank |
| Hong Kong Retail Management Association Customer Service Awards |
Bank of America (Asia) Ltd |
| Duty Free Shoppers Hong Kong Ltd | |
| Giordano Ltd | |
| Goodwell Property Management Ltd – Laguna Verde | |
| HKRMA Certificate of Merit in Customer Service | The Body Shop |
| Hongkong Telecom – Retail Branch | |
| Midland Realty (Holdings) Ltd | |
| The Sincere Co Ltd | |
| The Spaghetti House Restaurants Ltd |
| Winning Company | |
|---|---|
| Hong Kong Award for Services: Tourism Services |
The Peninsula Hong Kong |
| Hong Kong Tourist Association Tourism Services Awards |
Duty Free Shoppers Hong Kong Limited |
| Hong Kong Dolphinwatch | |
| Hong Kong Tours Department, Guangdong (HK) Tours Company Limited | |
| Tourist Box, Hong Kong Jockey Club |
| Winning Company | |
|---|---|
| Hong Kong Awards for Services – Export Marketing | Crown Worldwide (HK) Limited |
| HKTDC Services Award – Export Marketing | BALtrans Holdings Limited |
| CL3 Architects Limited | |
| envision Limited | |
| Giordano International Limited | |
| Hongkong Telecom |